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Shipping Policy

Please read the following carefully to get accurate information on when and how your order will be shipped and an idea of when your order will arrive.

 

Order Turnaround

Orders that are received before 12:00 pm Taipei Time, Monday through Friday, will generally be shipped out the same day. We make every effort to ship orders received after 12:00 pm that same day or the next business day.

 

Postal Service

This cost-effective shipping method offers delivery in approximately 5 to 7 business days depending on your location. Please note that we only ship out via Postal service two times a week.  Shipping times are solely based on business days, Monday through Friday. If you have a question about shipping, please e-mail us.

 

International Shipping Options

We ships internationally. Please check your country’s rules and regulations regarding the importation of health food to ensure that Customs Service and other regulatory agencies will not detain your package. We do not take responsibility for packages that are delayed or refused by Customs or other regulatory agencies. Please note that due to rates varying for different destinations, we cannot provide a shipping cost or delivery estimate online for international orders. For assistance with your international shipment, please email us.

 

Customs

Please check with the Customs Service and other regulatory agencies of your country regarding the importation of heath food and beauty products to ensure prompt delivery of your order. Some countries require special permits or other documentation for importation. We do not take responsibility for packages that are delayed, detained, or refused by Customs or other regulatory agencies. For assistance with your international shipment, please email us.

 

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